MedeHX aims to provide an online health platform to store your medical records and have them available when needed,
In addition, MedeHX also offers devices to link to user’s profile through QR code, key and password, for sale online. All material published and offered for purchase on the web is part of the business of MedeHX.
These activities are defined along these Terms and Conditions and Privacy Policy as the "services".
Access and registration on this web is done in a free way, but implies the express and full acceptance of these Terms and Conditions and Privacy Policy MedeHX. However, MedeHX reserves the right to limit access to certain content or services. If you do not agree to the Terms and Conditions and / or Privacy Policy, please do not use, register or log in to MedeHX.
The website and the Services are designed so you can make an online purchase of our products and manage your profile through www.medehx.com .You can access the site directly through any of the browsers available on the Internet, by entering our domain name, but access by robots, spiders, offline readers, search applications or automatic recovery or other automatic devices are not allowed; or through tools, recovery processes, indexing, or data collection via our Web site, scraping, spidering or any other automated manner. As an exception, revocable at any time by us, search engines can use spiders to copy materials from the Web for the sole purpose and only where necessary to create search indexes for public access, but not caches or archives of it.
This web and all its contents, including text, images, graphics and source code are protected by intellectual and industrial property. All intellectual property rights, (including but not limited to, trademarks, trade names and other distinctive signs, domain names, digital identity on social networks and other media, patents and industrial designs), on any of the elements of the web (including its graphics, design, text, software, especially source code, applications, scripts, and databases) and services (including content services, tools, MedeHX systems, products offered via the web or MedeHX’s applications and applications developed by MedeHX), are owned by MedeHX or its licensors (hereinafter the "Elements Protected").
All rights are reserved and protected by law. Therefore, copying, reproduction, distribution, public communication, transformation, and any other act or form of exploitation not expressly authorized in writing by MedeHX that violates these rights is prohibited. Therefore, In no way may protected items be sold, rented, resold, licensed, sublicensed, used in the creation of derivative or exploited without the prior written consent of MedeHX or its licensors works.
As a user, MedeHX grants you a limited, personal, nontransferable, non - exclusive, revocable license to access and use the web and the Services licensed pursuant to these Terms and Conditions and Privacy Policy. By making use of our Services, you grant MedeHX a non - exclusive worldwide, royalty-free, license to use, copy, reproduce, process, adapt, modify, publish, transmit, and display the content you enter on your profile to the sole purpose of allowing the proper provision of our services through various devices, systems and networks we use.
The actions permitted by applicable laws regarding protected items will always be made in respect to the norm mentioned and the rights of MedeHX, and thus properly maintaining the attribution of authorship and the inclusion of relevant captions and copyright notices. The use of trademarks, commercial names and other distinctive signs of MedeHX is subject to express authorization in writing. If you want to use them, please send an email to the address: contact@medehx.com
As MedeHX user, you agree to make use of the Web according to the following rules:
It is strictly prohibited any attempt to breach our security or network or any action in order to access or intercept the data recorded and managed through MedeHX, and the publication of the data to third parties without consent. For more information, please access our Privacy Policy.
As a user of the web and Services of MedeHX, you agree to accept all terms and conditions contained in these Terms and Conditions and Privacy Policy, understanding that reflect the best possible service for the type of activity MedeHX develops.
Any unauthorized use is prohibited unless with the prior written authorization MedeHX. We can remove any material from the web that we believe violates these Terms and Conditions, Privacy Policy and / or applicable regulations. We do not assume any responsibility for the contents uploaded by users or information that meet the aforementioned characteristics and we will proceed to remove them from the web.
Also, MedeHX reserves the right to prohibit the use and access to the web and the services to users who violate these Terms and Conditions, Privacy Policy and / or the legal system.
Breach of this clause may entail legal offenses defined by applicable regulations. MedeHX will report any breach of those rules to the authorities and cooperate with them to discover the identity of the attacker. Also, in case of breach of this clause, you will be immediately unauthorized to use this web.
If you think that a user is acting illegally, violating rights of other individuals or legal entities, or in contravention of these Terms and Conditions and / or Privacy Policy, you can contact us to report this behavior through our email: contact@medehx.com . Please note that we will keep your information confidential and not disclose your identity in any case.
Although we try to maintain uninterrupted access to the web, in order to lend the best possible service, we may terminate your access to all or part of the web at any time without notice for technical reasons, security, control, maintenance by power failure or any other cause. We will try to restore access as soon as possible, although we cannot guarantee the availability or continuity of the web or the Services. Likewise, we can proceed to the interruption of our services or removal of contents by order of the competent bodies as indicated by current regulations, these Terms and Conditions or as required by the needs of the Service.
We will not be responsible in case of interruptions of the Services, delays, errors, malfunctions and any other problems that originate from causes beyond our control. We cannot guarantee that, despite our security measures and control the services are totally free of viruses or malicious developments that can have harmful effects on any kind of technology.
MedeHX is not responsible in any circumstances for damages of any kind which may cause the lack of availability of the portal, transmission of virus or malware in the Services and content programs, denial-of-service attack or distributed service, or any other software or technologically damaging or harmful material, despite having taken all the technological measures to prevent it; or misuse that is made of the site and the Services, downloading contents or redirections is exclusive responsibility of the user.
We will do everything reasonably in our power to correct any errors or omissions as soon as we possibly can, once we have detected or it has notified to us.
Our web and services may contain links to external websites and resources provided by third parties. The presence of links on our web or services is for informational purposes only and in no way a suggestion, invitation or recommendation thereof or imply any association, merger or partnership with the entities connected. MedeHX does not exercise any control over such sites and content and does not assume any responsibility for the information contained in them (or for any damages arising from its use).
MedeHX declines all responsibility for the opinions expressed by users through our web or the exchange of information between users through it; as well as expressed through social media and other networks that are not made through our official profile; the responsibility of statements published belongs to the person who made them.
We will send, in accordance with applicable regulations, most of our communications in writing. As a user of this web and the services, you agree that most of these communications are electronic, through direct contact by email or by posting notices on this web. For contractual effects, you agree to this means of communication and acknowledge that all contracts, notices, information and other communications that are sent to you electronically comply with the legal requirements to be written effects. This condition does not affect your statutory rights.
Under the provisions of these Terms and Conditions and unless indicate otherwise we will, send communications either by e-mail or to the postal address you provide to us through the profile or when placing an order. It will be understood that the notifications have been received and have been properly made at the moment when posted on our web, 24 hours after an email, or three days after the date of posting of any letter. To prove that the notification has been made, it is sufficient to prove, in the case of a letter, which had the right direction, it was properly sealed and was duly given at the post office or in a mailbox, in the case of e-mail, that it was sent to the email address specified by the receiver.
You can send comments, suggestions and complaints to email: contact@medehx.com or mailing address listed in "identifying information" of this document, placing in the matter the object of your notification. Apply the same criteria in the previous section regarding the receipt and proper delivery of the notification.
In addition, we have official complaint forms available to consumers and users. You can request them via e-mail: contact@medehx.com Your complaints to our customer service will be handled as soon as possible and in any event within the legally established time. They will also be recorded with an identification key that will be in your knowledge and allow you to track them.
We will not be responsible for any failure or delay in performance of any of the obligations assumed, when is due to events outside of our reasonable ( "Force Majeure") control.
Force Majeure Event includes any act, event, lack of exercise, omission or accident beyond our reasonable control and among others, the following:
It will be understood that the obligations will be suspended during the period the Force Majeure Event continues, and we will have an extension in the deadline to fulfill those obligations for a period of time equal to the duration of the Force Majeure. We will use reasonable means to end the Force Majeure or to find a solution that allows us to fulfill our obligations despite the Force Majeure.
MedeHX respects and guarantees the implementation and provision of service provided, respect the guarantees, rules and procedures provided in the legislation to protect the rights to personal and family privacy, protection of personal data, freedom of expression and freedom of information; as they could be affected.
As an application of services related to health care, MedeHX maintains a particularly comprehensive policy on the protection of personal data that users enter through their profile, treating information in accordance with the purposes of our service and trying to ensure security in any case, always complying with all regulatory requirements in this regard.
Please see all the information about the treatment of personal data in the Privacy Policy.
The lack of requirement from our part to assume your strict obligations under these Terms and Conditions or the rights or actions that could correspond to us under the compliance of this agreement shall not constitute any waiver or limitation in respect with those rights or remedies and shall not relieve you from compliance with such obligations.
Any waiver or renounce by us to any right or concrete action does not constitute a waiver to other rights or actions arising from these Terms and Conditions. Any waiver or renounce by us to any of these Terms and Conditions or the rights or actions derived therefrom shall not become effective, unless expressly stated to be a waiver or renounce and it is formalized and communicate to you in writing, in accordance with the provisions Notifications in the section above.
If any of these Terms and Conditions are declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in effect without being affected by the declaration of nullity.
These Terms and Conditions, Privacy Policy and any document expressly referred to in them represent the entire agreement between the User and MedeHX and supersede any other agreement, arrangement or earlier promise agreed between the User and MedeHX verbally or in writing.
The use of the web and MedeHX services shall be governed by Spanish law.
The terminology used in these terms and conditions correspond to those indicated in the Law 15/1999 of 13 December, Protection of Personal Data and other applicable regulations.
Any dispute arising out of or relating to the use of the web, will be submitted to the non - exclusive jurisdiction of the Courts of the municipality where MedeHX registered office is located, unless the rules or the code of conduct set a different forum.
MedeHX provides a platform through which, after the corresponding registration and access, you can create a personal profile with three sections (hereinafter, the "User Content"):
Within these sections you can enter a series of data:
The visibility of data on your profile depends on the section you decide to enter the information in, (first aid information section, emergency profile section or private information section), depending on the characteristics indicated in each. Thus, you manage the contents of your private and public profile, selecting in each case the information to be included, its visibility, and who can access. You can revoke access any time you like.
Access to information will be done in MedeHX’s web or by having one of the devices active and linked to your emergency profile.
As a user, you declare to know, be aware and warrant that the User Content that you upload on first aid information section and emergency profile section (hereinafter, the "public profile sections") are public; ie, they may be visible by any third party that can read a QR code or get access to the id and pin contained in the devices active and linked to your profile.
Therefore, please do not include in these sections information you do not want to be publicly known. MedeHX is not responsible for the consequences arising from the inclusion of certain information in your profile or other information you disclose through these sections regarding the User Content. Despite the protection QR, Pin and ID, the information you enter on public profile sections is considered public.
Instead, the information you enter in configuration space account (in the private health information section) is confidential, access will be limited to yourself as a user and the people whom you choose to share your data with.
By using this web, register and create your personal profile, you agree to:
When you create a profile through registration and access to the platform, you represent and warrant that you are the owner of the information and content uploaded, that you have legal rights for representation or that you have expresses permission by the owner of the profile to upload information, and that you have all rights necessary to grant the concessions provided in these Terms and Conditions and licenses. Also be aware that we can use that information to contact you if necessary to comply with any of the purposes set out in our Privacy Policy.
In addition, you represent and warrant by sharing User Content that you are the owner of the content, you have legal rights and you do not breach any third party rights, and that, if acting on behalf of the owner you have express consent to upload or update their User Content. MedeHX has no control over any Profile or User Content, or assume any responsibility for the information provided in the profiles, or for loss or damage caused by the User Content.
We recommend you incorporate sufficient and adequate information to ensure appropriate care for the patient in case of emergency.
Please note that, due to the characteristics of the service we provide, if you do not provide the necessary data for the service, we will no be able to provide the functionality intended. Furthermore, by the very nature of our service, uploading or entering inaccurate or imprecise information on a profile will affect the functionality of the service and will result in incorrect health and first aid services, posing a vital risk to your health and the health of the owners of the profile and it will constitute a civil and /or criminal offense, apart from a breach of theses Terms and Conditions.
Therefore, we recommend you to inform us immediately if you know of any false and / or inaccurate profile as provided in clause 1.4. of these Terms and Conditions.
Access to User Content embedded in MedeHX’s profile is limited by the user and password; ID, Pin and QR code, provided the latter for access to certain information in cases of medical emergency and urgent health care.
Therefore, access is provided only to the owner of the profile, people authorized to have access to the information, health professionals who have to perform emergency treatments or third parties legitimately authorized under the provisions of current regulations. There is, in accordance with the aforementioned regulation (Law 15/1999 and 41/2002), an obligation to keep medical secrecy of all User Content; confidential information which can not be transferred to other users or used for any other purpose which allow the identification of the users.
The aforementioned confidential information may be used for statistical, analytical and service improvement purposes anonymously. MedeHX staff cannot access the confidential information in aggregate form; it is being protected by the user’s encrypted password preventing unauthorized access to profiles.
As a user, you can restrict access to information through each of the sections that make up the content profile in section 2.1 by unchecking the appropriate box for each data input and deleting information that you do not want to be stored in the system.
Similarly, by disabling the device linked to your emergency profile, the QR code, ID and PIN associated with it will be disconnected, and will no longer redirect to the information you have stored in your profile.
You can also delete you account. If you delete your account, you will delete all the profile data associated with your account. After you delete your account is no longer possible to restore your data. If you want to use the service again you will need to register again and upload all the information all over again. Please note, we will keep some information blocked (no external access or visibility) to comply with legal obligations and be able to cooperate with authorities if a legal requirement is done. For more information about the deletion of data, please consult the Privacy Policy: